The EU General Data Protection Regulation (GDPR)
GDPR is the European Union's new General Data Protection Regulation, which replaced the Swedish Personal Data Act (PuL) on 25 May 2018. On this information page, you can read, among other things, what personal data we process, how we protect it, and what rights you have.
What is personal data?
Personal data is any information that can be directly or indirectly linked to you as an individual. Examples of personal data include name, contact details, login details, browsing and order history, and household size.
Why we need your personal data
Oriental Shop uses your personal data to provide you with the best and smoothest possible service when purchasing food and other goods online, including inspiring recipes and useful tips. This is to ensure that your experience of our service is as good as possible.
Your personal data is mainly used by us for the following purposes:
1) To provide and administer your user account
2) To deliver goods and services in accordance with our agreements with you
3) To manage and ensure the quality of customer service matters
4) To provide tailored information, benefits and offers, as well as a personalized experience of our service
5) To provide information about and market our and third parties' products and services
6) To carry out and manage participation in competitions and events
7) To develop our services and systems and to evaluate our business model
8) To prevent misuse of our services, or to prevent, deter and investigate crime
9) To fulfill legal obligations (e.g. regarding requirements under accounting legislation, product liability and product safety, and the protection of personal data in IT systems)
10) To provide our services in accordance with framework agreements that cover you.
We only store your personal data for as long as necessary.
How we collect and process your personal data
You should feel confident about how we process your personal data. Therefore, it is important to us that you understand how we collect, process and share your data.
The information we collect about you is mainly provided by you in the following situations:
1) When you become a member with us, i.e. register an account.
2) When you use our services or interact with our communications
3) When you specify your personal preferences in order to receive the most tailored experience possible
4) When you contact us, e.g. our customer service
How we protect your personal data
We have taken the technical and organizational security measures required to ensure that your personal data is not manipulated or lost, and that unauthorized persons do not gain access to it, in accordance with applicable legislation regarding the protection of your personal data.
Your rights under the GDPR
1) Register extract. You have the right to request confirmation of whether or not we process personal data about you. If we do, you have the right to see what information we process about you through a register extract.
2) Rectification. If personal data is incorrect or incomplete, you have the right to request that it be corrected.
3) Withdraw consent. If we process your personal data based on consent as the legal basis for processing, you have the right to withdraw your consent at any time with effect for the future.
4) Object to direct marketing. You have the right to object to the processing of personal data for direct marketing purposes. The easiest way to do this is to unsubscribe from mailings by clicking the unsubscribe link in the mailing or by contacting us.
5) Complain. If you believe that we are handling your personal data incorrectly, you can contact us (see below). You also have the right to submit a complaint directly to the supervisory authority, i.e. the Swedish Authority for Privacy Protection.
6) Object to legitimate interest. You have the right to object to processing based on a legitimate interest if there are reasons in your specific case that argue against the processing. However, if you object to the processing but there are compelling legitimate grounds that outweigh your interests, we may continue the processing.
7) Erasure of personal data. You have the right to request, and under certain circumstances obtain, the deletion of your personal data. An exception applies if we have a legal basis for retaining the data.
8) Data portability. In certain cases, you have the right to receive a copy in a structured format of the information you have provided about yourself, for transfer to another data controller.
How to exercise a right
If you want to exercise any of your rights above, you should first contact us by email. Note! The request must come from the email address linked to your account. You must also provide a telephone number or other personal information through which we can reach you in order to confirm your identity.
Contact details
If you have any questions about our privacy notice or cookie policy, or our use of your personal data, please feel free to contact us as follows:
Email: customerservice@orientalshop.se
Visiting address:
Oriental Hötorget AB,
Olof Palmes Gata 9, 111 37 Stockholm
Telephone: 08-242 888
The General Data Protection Regulation (GDPR)
GDPR is the European Union's new general data protection regulation, which replaced the Swedish Personal Data Act (PuL) on 25 May 2018. On this information page, you can read which of your personal data we handle, how we protect them and what rights you have.
What is personal information?
Personal information is all information that can be directly or indirectly linked to you as a person. Examples of personal information are name, contact information, login information, visit and order history etc.
Oriental Shop handles your personal information in order to provide you with the best service as good as possible when buying food and other goods online, including inspiring recipes and interesting tips.
Your personal information is mainly used by us for the following purposes:
1) To be able to provide and manage your user account
2) To be able to deliver goods and services in accordance with our agreements with you
3) To handle and quality assure customer service matters
4) To be able to provide customized information, benefits and offers and provide a personalized experience of our service
5) To provide information about and market our and third party products and services
6) To be able to implement and manage participation in competitions and events
7) To prevent misuse of our services, or to prevent, deter and investigate crimes
8) To fulfill legal obligations (eg regarding requirements in the Accounting Act, product liability and product security and protection of personal data in IT systems)
9) To be able to provide our services in accordance with framework
agreements that cover you.
We only store your personal information for as long as necessary.
This is how we collect and handle your personal information.
You should feel safe with how we process your personal data. Therefore, it is important for us that you understand how we collect, process and share your data with us.
The information we collect about you is mainly provided by you in the following contexts:
1) When you become a member with us, ie register an account.
2) When you use our services, or interact with our communications
3) When you state your personal preferences to get as customized an experience as possible
4) When contacting us, e.g. our customer service
This is how we protect your personal information
We have taken the technical and organizational security measures required to prevent your personal data from being tampered with or lost, or for unauthorized access to it, in accordance with applicable legislation regarding the protection of your personal data.
Your rights under the GDPR
1) Register extract. You have the right to request confirmation of whether we process personal data about you or not. If we do, you have the right to see what information we process about you through a register extract.
2) Correction. If a personal information is incorrect or incomplete, you have the right to request that it be corrected.
3) Withdraw consent. If we process your personal data with consent as a legal basis for the processing, you have the right to revoke the consent with future effect at any time.
4) Oppose the direct marketing. You have the right to oppose the processing of personal data for direct marketing. This is most easily done by unsubscribing from mailings by clicking on the unsubscribing link in the mailing or contacting us.
5) Complain. If you believe that we are handling your personal information incorrectly, you can contact us (see below). You also have the right to submit a complaint directly to the supervisory authority, ie the Privacy Protection Authority.
6) Question legitimate interest. You have the right to oppose treatments that are based on a legitimate interest if there are reasons in your specific case that speak against the treatment. However, if you oppose the treatment but there are legitimate reasons that weigh more heavily, we may continue the treatment.
7) Delete personal data. You have the right to request, and in certain circumstances have your personal data deleted. An exception is if we have a legal basis for preserving the data.
8) Data porting. In some cases, you have the right to receive a copy in a structured format of the information you have provided about yourself, for transfer to another personal data controller.
How to do it to exercise a right
If you want to exercise any of your rights above, you should first contact us by e-mail. Note! The request needs to come from the email address associated with your account. You also need to provide a telephone number or other personal information that we can reach you in order to confirm your identity.
Contact information
If you have any questions about our privacy policy, or our use of your personal information, please feel free to contact us as follows:
Contact information:
Oriental Hötorget AB
Olof Palmes Gata 9. 111 37 Stockholm
Email Address:
kundservice@orientalshop.se
Telephone number: 08-242 888